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Featured Report

Drawing the line on patient responsibility collection rates

This quarterly Kodiak revenue cycle KPI benchmarking report reveals the correlation between patient collection rates and medical bill dollar value.

Featured Column

Editorial: It’s Never Too Late to “Change”

In the wake of the Change Healthcare cyberattack, Kodiak Solutions has been sharing incredibly valuable data about the quantifiable impacts that the event has had on hospitals and health systems throughout the country.

News Releases

News
Cyberattack on healthcare claims processor costing hospitals $2 billion a week in cash flow, Kodiak Solutions data show
Cyberattack on healthcare claims processor costing hospitals $2 billion a week in cash flow, Kodiak Solutions data show

The cash flow impact of a recent cyberattack on a healthcare claims processor is illustrated by changes in the net cash value of weekly claims filed by more than 1,850 hospitals and 250,000 physicians that submit data to Kodiak Solutions' Revenue Cycle Analytics (RCA) software. The baseline is the average net cash value of weekly claims for the period Jan. 1-Feb. 17, 2024.

Kodiak Solutions Presents 2023 Revenue Cycle Performance Awards
Kodiak Solutions Presents 2023 Revenue Cycle Performance Awards

Kodiak Solutions recognized six health systems for revenue cycle performance excellence during its 2024 Healthcare Virtual Symposium, held today (March 13). The Revenue Cycle Performance Awards celebrate improvement in healthcare revenue cycle operations. Awards were determined based on organizational performance on top revenue cycle KPIs within the patented Kodiak Solutions Revenue Cycle Analytics (RCA) software.

Insured patients account for more than half of bad debts written off by provider organizations in 2023, according to Kodiak Solutions analysis
Insured patients account for more than half of bad debts written off by provider organizations in 2023, according to Kodiak Solutions analysis

Kodiak analysis of 3 million claims finds patient collection rates drop significantly for bills that exceed $500 and then drop sharply again at $5,000 or more.

As AI expands across healthcare organizations, benefits and risks both grow, according to Kodiak Solutions’ top risks report
As AI expands across healthcare organizations, benefits and risks both grow, according to Kodiak Solutions’ top risks report

Hospitals and medical practices face increasingly complex and interconnected risks that affect decision-making in clinical, operational, and financial matters, according to Kodiak Solutions’ annual report on the top management risks for healthcare.

Report: Healthcare providers face increasingly long waits for payments, worsening financial stress
Report: Healthcare providers face increasingly long waits for payments, worsening financial stress

In a new report by Kodiak, “The Healthcare Revenue Cycle Waiting Games,” five revenue cycle key performance indicators are analyzed to provide insight on why patients are taking longer to pay their share of medical bills.

TPG and Crowe LLP to establish Crowe Healthcare Consulting as independent company
TPG and Crowe LLP to establish Crowe Healthcare Consulting as independent company

TPG, a global alternative asset management firm, and Crowe LLP, a public accounting, consulting, and technology firm, announced that they have signed a definitive agreement for TPG to acquire a majority stake in Crowe Healthcare Consulting, establishing it as an independent entity, Kodiak Solutions.

Media Coverage

News
With AI’s Benefits Come Risks
With AI’s Benefits Come Risks

The benefits of artificial intelligence (Al) to the healthcare industry have been notable and will only grow as these technologies evolve, improve, and become more accepted industrywide.

Some hospitals push upfront payments before electives
Some hospitals push upfront payments before electives

Some hospitals and surgery centers are requesting patients pay in advance for nonemergency procedures and are rescheduling surgeries when payment is not received beforehand, The Wall Street Journal reported May 9.

Hospitals Shift to Advance Billing for Non-Emergency Procedures, Prompting Concerns Among Patients
Hospitals Shift to Advance Billing for Non-Emergency Procedures, Prompting Concerns Among Patients

‘We need those patients who are able to pay to do so,’ one healthcare company official says.

Hospitals Are Refusing to Do Surgeries Unless You Pay in Full First
Hospitals Are Refusing to Do Surgeries Unless You Pay in Full First

Advance billing helps the facilities avoid chasing patients to pay after their procedures.

How growing out-of-pocket costs are disrupting primary care
How growing out-of-pocket costs are disrupting primary care

As health insurance premiums, copays, and deductibles rise, health insurance is providing less of the financial safety net American families have come to expect.

House subcommittee scrutinizes Change cyberattack
House subcommittee scrutinizes Change cyberattack

Witnesses and members of Congress slam insurers for making money while providers struggle.

Health care leaders examine prior authorization policies
Health care leaders examine prior authorization policies

Challenging prior authorization policy requirements were addressed in an AHA Annual Membership Meeting panel discussion moderated by Marilyn Werber Serafini, executive director for the Health Program at the Bipartisan Policy Center.

Lawmakers address cyber risks in wake of Change Healthcare hack
Lawmakers address cyber risks in wake of Change Healthcare hack

Hearing raises concerns about industry concentration as UnitedHealth pegs cost of cyberattack at more than $1 billion.

News Briefs: Providers face trying times  in the first month after the Change Healthcare cyberattack
News Briefs: Providers face trying times  in the first month after the Change Healthcare cyberattack

Healthcare providers struggled financially and operationally in the first 30 days after a Feb. 21 cyberattack forced the shutdown of Change Healthcare’s claims submission and payment systems, among more than 100 other applications.

Health systems start to fight back against AI-powered robots driving denial rates higher
Health systems start to fight back against AI-powered robots driving denial rates higher

As denial rates climb to record highs, driven in part by AI-powered robots, health systems are starting to fight back.

Payers to meet with federal officials over Change attack 
Payers to meet with federal officials over Change attack 

Federal health officials and payers are expected to meet March 18 to discuss how to support providers still struggling financially following the February cyberattack on UnitedHealth's Change Healthcare, according to a Bloomberg report.

Payers, providers continue to tussle over Change Healthcare cyberattack response
Payers, providers continue to tussle over Change Healthcare cyberattack response

Providers are still feeling the pain brought on by the cyberattack on Change Healthcare, and they're continuing to push insurers and the feds to beef up their responses.